I had such an AMAZING time speaking to Embassy Suites executives today! Embassy Suites service culture is centered on “Making A Difference.” It means they charge themselves with being gracious, engaging and caring… in ways large and small, with their guests, their staff, and their communities. #beautiful
My keynote was all about Heart, and how every single one of us can always open our heart even wider. When we do we the positive impact we make expands. I also illustrated how Heart drives customer loyalty and employee retention. As I said in my keynote, great companies aim for your heart, not your wallet.
The event also marked the first time I was able to share my new book, When You Are Bursting, with an audience. I deeply appreciated Embassy Suites giving out copies to all their execs in attendance.
Always feel so honored and happy to get to add my voice to such purposeful, heart-centered conversations.
Thank you Embassy Suites. You’re an EPIC company leading the way to heart-centered business.
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